Business
VoIP Service Perth

Upgrade your business communications with affordable, flexible, and scalable VoIP services for Perth businesses of all sizes. Make and receive calls or SMS from any device, with crystal-clear call quality, use powerful call flows, and integrate easily with your tools, all while saving costs compared to traditional phone systems.

Revolutionising Communication for Your Business With a VoIP System 

Traditional phone systems are clunky, expensive, and just not built for the modern Perth business. That’s where VoIP (Voice over Internet Protocol) changes everything. At Perth ITs we help businesses of all sizes upgrade their communication with smart internet-based calling. It’s flexible, mobile-ready, and packed with features like voicemail-to-email, remote access, and intelligent call routing.

Whether you’re in the office, on the move, or working from home, running any business, we tailor each system to your needs, so you stay connected, professional, and scalable, without the high price tag or IT headaches. Say goodbye to dropped calls and expensive hardware and hello to seamless, modern business communication.

Your Trusted Managed IT Service Provider - Elevating Your Perth Business with Full Support

Our VoIP Phone Services

We deliver end-to-end VoIP solutions designed to fit your business needs from setup to ongoing support, ensuring seamless, high-quality communication at every step.

Business VoIP Phone System Setup

Streamline your communication with VoIP deployment with custom setup, infrastructure integration, and feature configuration for flawless performance, reduced downtime, and future-ready communication for your business.

Advanced Call Management

Optimise call handling with call routing, forwarding, transfers, IVR queues, and voicemail options for better efficiency, customer experience, and reduced response gaps in your daily communication system.

Hosted PBX Solutions

Ditch the bulky hardware and shift to a cloud PBX system that removes the need for onsite hardware and enables easy management, remote access, scalability, and simplified maintenance with high availability and cost savings.

Virtual Numbers

Expand your presence with local, national, or international virtual numbers, allowing your operations to be accessible to any location while projecting a professional presence and streamlining inbound call routing.

Conference Calls

Host secure, high-quality conference calls with multiple participants instantly with reliable, HD-quality conference calling, backed by encryption, easy access, and tools to collaborate efficiently from any device or location.

Interactive Voice Response (IVR)

Automate your call handling, provide self-service options & route calls efficiently with IVR systems that guide callers to the right department, reduce wait times & enhance customer satisfaction, customised to match your business workflow and branding.

Call Analytics & Reporting

Track calls in real time and gain valuable insights with reporting tools, helping you gain insight into answering rates, duration, call source, and agent performance for ongoing business communication improvement.

Mobile & Desktop Integration

Enable seamless calling, texting, and voicemail access on any device with our VoIP apps for mobile and desktop, synced features, and cloud storage for always-connected productivity, whether working remotely or in-office.

Our services are highly acclaimed by our customers

Seamless Communication, Limitless Growth

Benefits of Choosing an Experienced VoIP Phone System Provider

Partnering with a trusted VoIP provider ensures that your system is not only reliable but also custom-built to meet your evolving needs.

Expertise in System Customisation

Adapt your VoIP system to meet your business’s unique needs. We tailor features like call routing, voicemail-to-email, and auto-attendants to ensure smooth communication and increased productivity while aligning with your company’s goals.

Seamless Integration with Existing Systems

Switching to a new VoIP system should never disrupt your business. Make and receive calls from any device by integrating the VoIP with your existing communication tools, CRMs, or office systems, minimising downtime and boosting productivity from day one.

Reliability and Uptime Assurance

Maximise reliability with VoIP systems designed for high availability. With redundant systems and cloud-based infrastructure, your communication will stay uninterrupted, even during network failures or peak periods.

Advanced Security Protocols

Guard your business communication with advanced security. We implement industry-leading encryption and multi-layered protection to ensure that your calls, data, and sensitive information remain secure, protecting your business from cyber threats.

Enhanced Mobility and Flexibility

Boost your business’s agility with VoIP solutions that enable employees to stay connected no matter where they are. With seamless mobile and desktop integration, your team can work effectively from the office, at home, or on the move.

Streamline Your Calls, Strengthen Your Workflow With VoIP Services

Experience a revolution in communication with our VoIP services. We don’t just offer a service, we provide an innovative, future-proof system that evolves with your business. We begin by understanding your unique needs, then deliver a custom solution that fits your business perfectly. With intelligent features like automated call routing, voicemail-to-email, and mobile integration, we make sure your team is always connected and efficient.

Our systems are built for high reliability, ensuring you never miss an important call. Enjoy smoother workflows, faster response times, and a more agile approach to business communication. Ready to simplify your communication and drive success? Let’s get started.

How to Pick the Best VoIP Service for Your Business in Perth?

Choosing the exemplary VoIP service means finding a solution that fits your operations, supports growth, and keeps communication smooth and secure. Here’s what you need to consider:

  • Assess Your Business Needs
  • Check Reliability & Uptime
  • Evaluate Essential Features
  • Consider Customer Support
  • Review Cost-Effectiveness
  • Ensure Strong Security
  • Integration with Existing Systems

Reliable VoIP Solutions for Every Business Landscape

Streamline, Simplify, and Succeed

Partner with Us for Smooth Business Communication & Transition

Switching to a VoIP system doesn’t have to be complex. When you partner with us, we make the transition simple, seamless, and stress-free. From planning and setup to ongoing support, we guide you every step of the way, ensuring minimal disruption and maximum efficiency.

Our tailored solutions are designed to align with your workflow, giving you the flexibility to scale and adapt as your business grows. Plus, our responsive support team ensures you’re never left in the dark. Experience reliable, modern communication that works the way your business does, fast, innovative, and secure.

Our Partners

Join us - it's simple!

01

Connect

We connect with you to understand your IT needs, business goals, and challenges, providing tailored solutions that align with your vision.

02

Plan

Together, we’ll develop a customised strategy that aligns with your business goals, ensuring your IT infrastructure supports your long-term success.

03

Transition

Our experts ensure smooth system migrations, upgrades, and cloud implementations with minimal disruption and full support.

04

Optimise

After implementation, we’ll continuously monitor and refine your IT systems, ensuring they run at peak performance to maximise your business efficiency.

Your Trusted Managed IT Service Provider - Elevating Your Perth Business with Full Support

Frequently Asked Questions

Need some quick answers to your common queries? Check them out here:

What is VoIP, and how does it work?

VoIP (Voice over IP) is a communication technology that lets you make and receive calls over the internet instead of traditional landline phones. It works by converting your voice into digital signals that travel over your internet connection. With VoIP, you can use desk phones, computers, or mobile apps to stay connected, no matter where your team is located.

VoIP enables smarter communication that scales with your business. It cuts down on expensive business phone bills, supports remote work, and offers advanced features like call forwarding, auto-attendants, and voicemail-to-email. These tools improve internal workflows, speed up response times, and help your business stay agile and professional, no matter how fast you grow or where your team works from.

Yes. Whether you’re a startup, small business, multi-location organisation, or enterprise, our VoIP services in Perth are tailored to meet your specific needs. We work with various industries, including legal, healthcare, retail, and professional services, ensuring your communication system is reliable, secure, and future-ready.

We provide a full suite of features to help your team communicate better, including:
– Call routing and forwarding
– Hosted PBX
– Voicemail-to-email
– Conference calls
– Interactive Voice Response (IVR)
– Mobile and desktop integration
– Real-time call analytics
– SIP trunking and digital fax support
– Virtual numbers (local, 1300, 1800, mobile, and international)
Each feature is customisable to suit your operations and enhance your business communication.

Not always. If your current hardware is compatible, we can integrate VoIP with your existing landline phones and systems. Otherwise, we offer modern Voip-compatible devices such as IP phones, headsets, and routers. We’ll guide you through what’s required and supply any necessary equipment to ensure optimal call quality and performance.

Yes, you can retain your existing business number when switching to VoIP. We’ll handle the number porting process, so you don’t have to worry about any disruptions. Your customers can continue to reach you as usual, while you enjoy all the benefits of a modern communication system.

Starting is simple. Just reach out to our team for a free consultation. We’ll assess your current system and communication needs, recommend the right VoIP solution, and take care of the entire setup and integration. From configuration to training, we ensure a seamless rollout with minimal downtime.

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